Privacy policy
Privacy Policy
This Privacy Policy explains how Axtrom™ collects, uses, and protects your personal information when you visit or make a purchase at www.axtrom.co.
1. Information We Collect
We collect two types of personal information:
- Device Information: IP address, browser type, time zone, visited pages, referring URLs, and interaction data.
- Order Information: Name, billing and shipping address, email, phone number, and payment details.
We use cookies, log files, pixels, and Google Analytics to collect this information. Learn more about cookies at allaboutcookies.org.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Prevent fraud
- Improve and optimize the website experience
- Send marketing communications
3. Sharing Your Information
We share your personal data with trusted third parties:
- Shopify: Our commerce platform. View their Privacy Policy.
- Google Analytics: To analyze user behavior. Privacy Policy | Opt Out
We may also share your information to comply with legal obligations or to protect our rights.
4. Behavioral Advertising
We use your data to deliver relevant ads. Learn more at the Network Advertising Initiative.
You can opt out of personalized advertising through:
5. Do Not Track
We do not change our data collection practices when a Do Not Track signal is received from your browser.
6. Your Rights
If you are a European resident, you have the right to access, correct, or delete your personal information. Contact us to exercise these rights.
Your information may be transferred outside of Europe, including to the United States and Canada, for operational purposes.
7. Data Retention
We retain order data unless you request its deletion.
8. Policy Updates
We may periodically update this policy to reflect operational, legal, or regulatory changes.
9. Minors
The site may be used by individuals under 18 only with the supervision of a responsible adult.
10. Contact Us
If you have questions or wish to file a complaint, contact us at:
Email: info@axtrom.co
Mailing Address:
Axtrom
Medellín, Antioquia, Colombia
Global Support
